RBC Home Insurance Review (2026)
RBC home insurance: The basics
- Founded: 1960 (66 years in business)
- Parent company: Royal Bank of Canada
- Underwriting companies: Aviva General Insurance Company
- Website: www.rbcinsurance.com/en-ca/personal
- Phone number: 1-877-749-7224
- Availability: Nationwide
- Home insurance products: Home, condo, tenant, cottage, and high-value home
What does RBC home insurance cover?
RBC home insurance covers your home’s actual structure as well as your personal belongings anywhere in the world. You’ll also get personal liability insurance, loss of use coverage, and the ability to add or remove a wide range of endorsements to extend, reduce, or modify your coverage.
Because RBC offers all perils home insurance by default, your policy will protect against the widest range of causes of losses, with only the exclusions explicitly listed in your policy, such as wear and tear or earthquake damage.
Standard coverage options
All RBC home insurance quotes include the following standard coverage options:
- Dwelling coverage: RBC’s standard dwelling coverage is based on their estimate of the current cost to rebuild your home in the event of a total loss.
- Detached private structures: RBC sets coverage for sheds, detached garages, fences, and other structures at 15% of the dwelling coverage limit.
- Personal property: RBC sets coverage for your personal belongings such as furniture, clothing, and electronics at 80% of the dwelling coverage limit.
- Additional living expenses: RBC sets loss of use coverage if your home is temporarily uninhabitable at 25% of the dwelling coverage limit.
- Personal liability: Liability coverage offers financial protection if you’re sued for injuries or property damage. RBC sets the default limit at $1 million, but you can raise it in $1 million increments up to $5 million.
- Bylaw coverage: If your home needs to be rebuilt or repaired after a covered loss, this coverage adds up to $30,000 to account for the cost of meeting new local bylaws or building codes. You can raise it to $50,000, $75,000, or $100,000 if you choose.
- Deductibles: RBC’s default policy deductible is $1,000, which may be doubled to $2,000. You’ll have a separate deductible for water damage, set at a fixed $2,500.
All RBC home insurance policies include two key endorsements: guaranteed replacement cost, which pays for the full cost to rebuild your home after a total loss even if it exceeds your policy’s stated limit, and a single limit endorsement for all core property coverages (i.e., dwelling, privates structures, contents, and loss of use), allowing you to transfer unused coverage from one category to another in the event of a shortfall.
Optional coverage and endorsements
In addition to the core coverage outlined above, all RBC home insurance policies include the option to add the following coverage:
- Sewer backup coverage: A sewer backup endorsement covers water damage caused by a sudden and accidental backup of water or sewage from a septic system, sump pump, or municipal sewer. Coverage limits range from $10,000 to your full policy limit.
- Overland water coverage: An overland water endorsement provides coverage for fresh water that enters your home suddenly and accidentally as the result of heavy rain or an overflowing body of water. Coverage is only available when combined with sewer backup insurance and has a separate deductible that can be set as high as $50,000.
- Disappearing deductible: This option will shrink both your policy and water damage deductibles by 20% for every year (up to five years) that you are continuously insured with RBC without making a claim.
- Personal property claim protector: Available only if you’re been claims-free for at least five years, this option protects your claim free discount after your first covered claim.
- Home cyber protection coverage: This optional add-on covers up to $25,000 for losses and damage associated with a cyber-related event such as a data breach, cyberbullying, or identity theft.
- Service line coverage: If a service line is damaged on your property by a covered peril, this endorsement gives $25,000 of coverage for repairs.
- Claim Prevent: After an insured loss, this add-on gives you $2,500 to invest in approved devices, such as water leak detectors or backup generators, that may reduce the risk of future claims.
- Increased jewellery limits: The default limit for jewellery is $6,000, but this endorsement raises it to $10,000.
This isn’t an exhaustive list of every option that may be available to you as an RBC home insurance customer. RBC encourages shoppers to call 1-877-749-7224 to inquire about other coverage offerings.
To get quotes for home insurance from RBC, you’ll need the following information:
- The postal code and address of the home you want to insure
- The year the roof was last upgraded
- The type of heating system in your home
- Whether the home has a wood stove, pellet stove, backwater valve, sump pump, and/or septic tank
- Your name and contact information
- How many years you’ve had continuous property insurance (including condo or tenant insurance)
- Information regarding any claims from the past five years
RBC home insurance discounts
RBC Insurance offers at least eight distinct discounts for home insurance:
- Home and auto bundling discount: Customers who purchase both home and car insurance through RBC are eligible for up to 15% off their home insurance premium.
- Property buy online discount: You can get a 5% discount by purchasing your policy online.
- Age of insured discount: RBC may offer a discount based on your age.
- Claims free discount: If you’ve been continuously insured for five years without a home insurance claim, you may be eligible for a discounted premium.
- Home age discount: Newer homes may be eligible for a discount.
- Weather-resistant home: If you’ve upgraded your roof or home exterior to be weather-resistant, you can call 1-877-749-7224 to ask about available discounts.
- Water alarm discount: Homeowners in some provinces can reduce their premium by installing a centrally-monitored water leak detector and alarm system.
- Home security system discount (not available in Ontario): Homeowners in some provinces can reduce their premium by installing a centrally-monitored fire or burglar alarm system.
This may not be an exhaustive list of every discount that RBC offers. Eligibility and availability vary by province.
How much does RBC home insurance cost?
On average, RBC home insurance costs $205/month for homeowners in Ontario, with quotes as low as $149/month for basic coverage without extended water damage coverage and as high as $273/month for high-coverage policies with high liability limits and multiple endorsements.
Keep in mind that you own personal rates will depend on a range of rating factors, including:
- Province: Ontario’s home insurance rates reflect local residential construction costs as well as climate risks. Other provinces may see higher or lower premiums on average.
- Home location: Your home’s exact location and elevation shape risk and price in powerful ways. Your proximity to fire services and bodies of water play an especially important role.
- Home age: Older homes may be more prone to severe damage. They may also have outdated home systems such as aluminum wiring or Poly-B piping that carry greater risk than modern systems.
- Roof age: Your roof is your home’s greatest defense against a wide range of threats. The older your roof, the greater the risk of costly claims.
RBC home insurance rates in Ontario
* All quotes are for a 45-year-old male applicant with a detached or semi-detached two-storey home built between 2000 and 2015 with a roof upgraded in 2020.
RBC home insurance bundled rates
To get a sense of how much RBC customers can save by bundling home and auto insurance, we requested bundled home insurance quotes for each property with a 2019 Honda Civic Sport.
* Recommended coverage tier.
Bundling home and auto insurance could save you $25–$40/month on home insurance premiums, or 14–16%. That’s right in line with the 15% home bundling discount that RBC advertises.
Over the course of a 25-year mortgage, RBC’s bundling discounts could save you between $7,500 and $12,000 on home insurance premiums.
The RBC home insurance claims process
If you need to file a home insurance claim with RBC, here’s what you can expect.
- Provide as much information as possible when filing your claim: At a minimum, you should have your policy number and photos or videos of any damage on hand. Sharing a police report, contact information for service providers, a detailed list of stolen or damaged property, invoices, receipts, and other materials can all help to resolve your claim more quickly.
- Document everything: As you go through your claim, your assigned advisor may ask you to make an itemized list of all your damaged or missing property. You may also need to establish proof of ownership, provide contractor estimates, and share other documentation regarding your loss.
- Choose a contractor for repairs: You may be advised to pick a contractor from Aviva’s Premiere Contractor Network, and doing so can speed up the time it takes to resolve your claim. You’ll also get a lifetime guarantee on your repairs as long as you’re insured with RBC. However, you still have the right to choose your own contractor, even if they’re outside the Aviva network.
- Authorize repairs and pay your deductible: Once your claims advisor and service provider have settled on the amount of coverage, you can authorize repairs to the home and pay the portion of the cost that you’re responsible for (your deductible).
You have the option to appeal your claim decision or take a cash settlement without rebuilding when completing a home insurance claim with RBC.
You can submit a home insurance claim online or Call 1-800-769-2526 24/7 to make a claim. If you have a Rogers cell phone, you can also dial #722 any time to start a claim.
If you’re not sure whether to make a claim, RBC offers confidential and anonymous claims advice that won’t impact your premium in most provinces. Call 1-866-953-8285 (Mon-Fri, 9am-5pm, ET) to speak with an expert who can help you decide whether a claim is warranted.
Is RBC good for claims?
To find out how well RBC meets customer expectations in the home insurance claims process, we looked at Reddit threads from the past 12 months that discuss the carrier’s claim service. We also considered Reddit sentiments regarding RBC’s underwriting partner, Aviva.
How RBC home insurance compares to other providers
Here’s how RBC’s home insurance coverage compares to two other industry giants.
* Average monthly cost of comprehensive coverage.
** Online quoting currently unavailable in Alberta.
Is RBC home insurance right for you?
With its high default coverage levels and discounts for older homeowners and weather-resistant homes, RBC home insurance may be a great option for shoppers over 40 or anyone with a newer home or weather-resistant upgrades.
In general, RBC is a reliable insurance provider with fairly competitive rates in Ontario. However, feedback on claims service varies and some homeowners with older houses note that RBC has strict requirements for upgrades, repairs, and documentation.
FAQ: RBC home insurance
This article is for general information only and is not insurance or legal advice. Examples and any sample quotes or rate ranges are illustrative and do not constitute an offer or guarantee of coverage, price, or eligibility. Actual coverage, discounts, and premiums depend on your individual circumstances and the insurer provider; if there is any discrepancy, your policy and insurer documentation govern. For advice about your situation, speak with one of our licensed insurance professionals.