PolicyMe Editorial Guidelines
Our mission is to empower Canadians to make informed financial decisions.
To achieve this, we have an expert editorial team that includes licensed insurance advisors and financial planners. We prioritize the best interests of Canadian families and won't endorse any product, company or financial strategy that we believe isn't suitable.
Our Editorial Principles
Our core principles are built on autonomy, ensuring that our writers and editors work independently from our business teams, eliminating conflicts of interest in our financial advice.
We invest in internal and external experts to create best-in-class content, including original reporting with quotes from academics, professionals and industry leaders.
Our educational content is based on empirical evidence and carefully sourced research, with citations provided for transparency. Prior to publishing, our research and advice undergo thorough review with our advisors. Fact-checking and revisions occur periodically to keep things fresh.
PolicyMe relies on multiple reputable sources, including our extensive internal data and expertise from working with top insurance companies in Canada. We also consult trusted independent individuals and reference industry studies, government data sets and relevant associations to supplement our writing.
To maintain accuracy, our team will periodically update and review the sources we use. When applicable, our content is further reviewed by our Financial Review Council, consisting of certified financial planners, certified public accountants, licensed financial advisors, and licensed insurance agents.
In the event of errors, corrections will be promptly made and noted in the article. Our commitment to providing you with the most current and reliable information drives our continuous efforts to keep our content up-to-date and accurate.
We value your feedback and if you spot any errors or have any suggestions, we encourage you to let us know. Our goal is to provide you with the most relevant and trustworthy guidance to help you make sound decisions for your future.
Editorial Process
Our educational guides are crafted by in-house experts, like licensed life insurance advisors. Before publication, we subject our research and advice to scrutiny and comprehensive revisions for accuracy and completeness.
Following the Society of Professional Journalists' code of ethics, we strive to maintain a good standard of integrity in our content. We may also use our proprietary information and data to enrich discussions about specific companies or products.
Sources and citations
We ensure the comprehensiveness and informativeness of our articles by citing reputable data sources, which include but are not limited to:
- Internal expertise and proprietary data: PolicyMe's extensive experience, helping thousands of Canadians with $6B in coverage, grants us industry-wide insight. These insights help us to provide relevant examples and information that cater to shoppers like you. Our editorial team also collaborates with qualified, in-house advisors to ensure data accuracy and reliable advice.
- Third-party expertise: Our experts seek insights and clarifications from trusted and qualified independent individuals in various fields (primarily from the insurance, mortgage and financial services industry). This approach further enhances the credibility and reliability of the information we present to our readers.
- Insurance industry studies: We reference studies and data from outside groups like the Financial Consumer Agency of Canada, Canadian Life & Health Insurance Association (CLHIA) and Life Insurance Marketing and Research Association (LIMRA).
Fact checking and reviews
Where noted, articles are fact-checked and reviewed by our in-house licensed advisors and/or independent advisors. This additional layer of review makes sure that:
- Articles include the most up-to-date data and facts;
- Third-party sources are vetted;
- Recommendations align with PolicyMe's mission to provide honest advice.
Corrections, removals and updates to our content
Our writers and editors regularly conduct reviews of our content to ensure its accuracy and relevance, keeping it up-to-date with the latest news, reports, regulatory guidance, and industry studies. The most recent publication date is always displayed at the top of each article.
In the event of any errors, we promptly make corrections to the article, which are clearly noted in a designated corrections section at the bottom of the page. To see an example of a live correction, you can scroll to the bottom of the home insurance rate report.
Occasionally, certain content may be removed. In such cases, we ensure that any links leading to removed content are updated, directing readers to other relevant pages or sections of our site.
FAQ: PolicyMe insurance
We're big believers in keeping things simple, so ask us anything and we'll answer honestly and without the jargon.
PolicyMe is a Canadian digital insurance solution that makes financial protection for families simple and affordable. It was founded by two insurance consultants, Andrew Ostro and Laura McKay, and an experienced Chief Technology Officer, Jeff McKay. PolicyMe has partnered with Securian Canada, a Fortune 500 company Securian Financial subsidiary. Read More.
PolicyMe operates like any other insurer: we sell insurance products, namely term life insurance and critical illness insurance, which are underwritten by Canadian Premier. The great news is that because we've automated operations, cut out the middleman and reduced underwriting requirements (such as medical exams), we're able to pass along the savings to you, while still delivering the same quality of coverage.
PolicyMe reviews: We're listening to your feedback, because we believe you deserve life insurance on your own terms. » See what our customers think
Contact PolicyMe
Send us an email
General Inquiries: info@policyme.com
Existing Customers: advisor@policyme.com
Claims: servicing@policyme.com

Talk to our experts
Call +1 (866) 999-7457 from 9AM-5PM EST Monday to Friday or book a call with our team of Canadian advisors. We're always happy to help!
