PolicyMe reviews: Real feedback from our customers
What Canadians have to say about PolicyMe’s one-of-a-kind insurance platform.







About PolicyMe insurance
PolicyMe is a Canadian digital insurance platform built to make buying insurance simple, transparent, and stress-free. We offer life, health, critical illness, home, and auto insurance designed around what Canadians actually need.
We believe insurance should feel effortless, customer-focused, and reliable. Those principles shape everything we do, from the products we build to the way we support customers every day.
- Effortless: Insurance that’s simple to buy, easy to understand, and built to fit into real life without the hassle.
- Customer-focused: Designed around real people’s needs, with clear guidance, thoughtful support, and a smoother experience.
- Reliable: Coverage and support you can feel confident in, with protection that’s there when it matters most.
Great insurance, fair prices. Because that's how it should be.
Straightforward coverage you can trust
A team of advisors at your fingertips when you need them
Stress-free experience from quote to approval
Insurance coverage for today and what comes next
No matter what type of coverage you need—life, critical illness, health & dental or home & auto—you get the same PolicyMe experience:
- One platform to purchase and manage all your insurance products
- One team that knows your full picture and treats you as a person, not a policy number
- One commitment to making insurance effortless, transparent, and genuinely customer-first
What financial experts have to say about PolicyMe
Take a closer look at PolicyMe so you can feel confident choosing the coverage that fits you
"PolicyMe has managed to create a life insurance process that is actually enjoyable. Their pricing is extremely competitive."
"If you're looking for health and dental coverage that doesn't break the bank, PolicyMe is a top contender in Canada right now."
"The application took me less than 20 minutes. It's the most straightforward life insurance experience I've ever had."
Learn more about PolicyMe coverage
Take a closer look at PolicyMe so you can feel confident choosing the coverage that fits you
Is PolicyMe insurance legit?
What is PolicyMe?
PolicyMe is a digital insurance distributor and administrator that makes it easier for Canadians to buy life, health, and critical illness insurance. We’ve removed the extra steps, lowered the cost, and built a simpler way to get covered without the usual hassle.
Quick facts:
- PolicyMe is a direct-to-consumer insurance distributor and managing general agent (MGA) for life, health, and critical illness insurance.
- PolicyMe’s platform helps consumers compare real home and auto insurance quotes from reputable insurers.
- PolicyMe was founded in 2018 and is headquartered in Toronto, ON.
- We’ve placed over $10B in coverage in Canada with policies backed by Securian Canada.
- PolicyMe is rated A+ by the Better Business Bureau.
- Rated 4.8/5 on Reviews.io and rated 4.9/5 on Google by over 1000 customers.
- PolicyMe’s technology is leveraged through distribution partnerships with brands like CAA.
PolicyMe life insurance
PolicyMe offers two types of life insurance coverage: term life and term-to-100 (T100) permanent life insurance.
Both types of insurance offer a tax-free lump-sum death benefit to your beneficiaries in the event of your death during the policy term. All term life insurance policies are fully convertible and renewable.
* Average monthly rates for a 30-year-old non-smoking applicant with $500,000 in coverage.
PolicyMe health & dental insurance
For Canadians without access to group health insurance benefits who want to supplement provincial health coverage, PolicyMe offers four guaranteed issue health and dental insurance plans.
PolicyMe’s health and dental insurance offers comprehensive coverage for things public healthcare won’t pay for, including prescription drugs, dental care, vision benefits, paramedical services, home nursing care, medical equipment, and more. The table below breaks down the basics of each guaranteed acceptance plan from PolicyMe. Click here for more details on what’s covered per plan.
PolicyMe critical illness insurance
Critical illness insurance provides a living benefit to Canadians diagnosed with serious medical conditions such as cancer, stroke, heart attacks, and other severe illnesses. Unlike disability insurance, which only replaces a portion of your income, critical illness insurance offers a one-time lump-sum payout that can be used to replace your income, cover new medical and living expenses, and provide financial support for you and your loved ones during a difficult time.
PolicyMe’s critical illness insurance offers a full payout for 27 conditions and partial coverage for 17 more, making it the most comprehensive critical illness coverage in Canada.
Home and auto insurance through PolicyMe
PolicyMe offers a guided digital way to get insurance for personal automobiles and primary single-family homes in Ontario. Customers can complete PolicyMe’s streamlined online application to receive personalized coverage recommendations, expert one-on-one advisor guidance, and real quotes from reputable carriers.
You can use PolicyMe’s digital platform to shop for home or auto insurance as standalone policies, but homeowners can save money by bundling home and car insurance policies with a single insurer.
When you use PolicyMe for home and auto insurance, you can:
- Protect your home and vehicle(s) with a single easy online application
- Compare multiple insurance companies with no spam or fake quotes
- See competitive pricing based on what you need, not what insurers want to sell
- Work one-on-one with licensed advisors to match your insurance policies to your budget
- Automate annual quote checks whenever your policies are due for renewal
Meet PolicyMe’s leadership team
PolicyMe reviews
We’re proud to have earned hundreds of five-star reviews from Canadians who wanted an easier way to get insurance. From the smooth online application to fast approvals and helpful support, people tell us they appreciate how straightforward and stress-free the process feels.
You’ll find more verified reviews on Reviews.io, where folks share exactly what made PolicyMe work for them.
Still deciding? You can also check out independent takes from trusted voices in the personal finance space:
How much does PolicyMe life insurance cost?
PolicyMe offers some of the most affordable term life insurance policies in Canada. Our insurance premiums can be up to 10% lower than comparable policies. Monthly premiums for Canadians aged 30-45 average around $20–$30 for a 20-year policy with $500,000 in coverage.
On top of these highly competitive rates, we also offer a 10% family discount in the first year to couples applying together, and each policy comes with an additional $10,000 in free child coverage.
To give you an idea of how much PolicyMe life insurance plans cost, we’ve pulled starting rates for a non-smoker of average health for $500,000 over 20 years (our most commonly purchased coverage amount!).
How much does PolicyMe health insurance cost?
The cost of health insurance from PolicyMe varies by age, province, and plan. On average, adults aged 21-44 pay between $80/month and $150/month for our Guaranteed Issue Classic plan, the most popular option.
For a more detailed breakdown of average health insurance costs from PolicyMe, the table below compares average monthly premiums for our three Guaranteed Issue plans for adults aged 21-44 across nine provinces.
Our approach to insurance
The insurance advice we give customers is grounded in real needs, not upselling or guesswork. Our approach to life, health, and critical illness insurance is shaped by one goal: help you get the right coverage without overpaying.
Let’s take a closer look at our advice philosophy by insurance product. In the sections ahead, you’ll see the clear, straightforward principles we use to guide coverage decisions.
Our approach to life insurance
Temporary needs call for temporary insurance
Most financial obligations don’t last forever; mortgages get paid off, kids grow up, savings grow. That’s why we tend to recommend term life insurance: affordable, flexible, and aligned with real-life needs.
Coverage should match real risks
We guide customers to buy just enough coverage to:
- Pay off debts
- Replace lost income
- Cover childcare, education, retirement for a spouse, and end-of-life costs
If none of these apply, we’ll be the first to say: you might not need a life insurance policy right now.
You shouldn’t pay extra for benefits
Most life insurance providers offer a range of riders — that is, optional policy additions — to their customers. But these add to the cost of life insurance, often without delivering reliable benefits.
We believe that your death benefit is the part of your policy that’s most important to customize. Other benefits, like child coverage and convertibility, should simply be included in all policies if they offer consistent value to policyholders. That’s why we include child term coverage in all life insurance policies (even if you don’t have kids yet!) and steer clear of add-ons that cost clients more than they help them, such as return of premium riders.
Our approach to health & dental insurance
Buy based on real needs, not just perks
We help you choose health insurance coverage based on what you already spend (or expect to spend) on care like dental, prescriptions, vision, and paramedical. Coverage should protect against higher, less predictable costs, not just routine visits that are cheaper out-of-pocket.
Weigh value over volume
We break down if a plan’s premiums are worth it based on your routine needs and your risk of higher-ticket treatments (like major dental work or costly meds). We also look closely at deductibles, coinsurance, and caps—because not everything is fully covered.
One size doesn’t fit all
No two households need the same thing. Some prioritize fertility or mental health; others don’t. We do a full needs assessment to match the right plan tier with what you’ll actually use.
Our approach to home and auto insurance
Coverage comes first
Our goal is to help homeowners and drivers get the right financial protection, not just the cheapest plan. We won’t push unnecessary coverage on you if it’s not a good fit, but we’ll never downgrade your plan just to make the numbers look better, either.
We do the research so you don’t have to
We’ll ask a few questions about your coverage preferences to find the right insurance for you. We do the research and read the fine print, then present a personalized recommendation with a clear breakdown of why it fits your needs. You can adjust your coverage and speak with an advisor anytime, so you feel confident in your choice.
Industry-backed, customer-led
We work with trusted Canadian insurance leaders to make sure we’re connecting our customers with the best home and auto insurance products on the market. But we don’t work for the insurance companies—we work for you. PolicyMe’s digital flow puts customers in charge of the insurance they buy: no surprises, no unnecessary jargon, and no sales pressure.
PolicyMe in the news
How to talk to us (if you want to!)
Whether you have a quick question or need help with your policy, our team is here to support you every step of the way. No phone call trees, no canned responses, just real, helpful people who actually care.
When you contact us, you’re connecting with a team of insurance advisors that believe in doing right by Canadians, with honest advice and no sales pressure. Insurance isn’t always simple, but we do everything we can to make it feel that way.
Contact information:
- Phone number: +1 (866) 999-7457 from 9AM-5PM EST Monday to Friday.
- Email for general inquiries: info@policyme.com
- Email for existing customers: advisor@policyme.com
- Email for claims: servicing@policyme.com
Is self-serve more your speed? You can get a life insurance quote and submit your application 100% online. Just know, if you have any questions along the way, PolicyMe advisors have got your back.
How can I trust PolicyMe will pay my insurance claim?
Securian Canada (a subsidiary of Securian Financial; formerly Canadian Premier Life Insurance Company) is the insurer behind your policy and a trusted partner of PolicyMe. We’re the distributor and administrator, which means that we set the prices and we’re your go-to for anything related to your policy, including claims. We’ll handle it directly with Securian Canada, from submitting the claim on your behalf to making sure the payout happens.
We work with Securian because we trust them to pay out claims for all of our clients. Securian Canada is a federally regulated organization with an A+ (Superior) financial strength rating from A.M. Best. They underwrite the policy and pay out the claim.
There’s also another layer of protection for insurance customers in Canada. The insurance industry is regulated by both federal and provincial governments to make sure players in the insurance market can meet their financial promises and obligations to policyholders.
Securian vs. PolicyMe
PolicyMe is not an “insurance company” by traditional definition, though we operate like a traditional life insurance company in many ways. We manage everything from pricing and product design to your application and service. Securian Canada is the insurance company that underwrites and pays claims, but PolicyMe handles the experience.
Working together, we design our products, set pricing, sell policies, provide expert advice, process claims, and help customers resolve any technical or administrative difficulties. Think of us as the builder and concierge, and Securian as the safety net.
FAQ: Is PolicyMe legit?
PolicyMe Health Insurance Review
Is PolicyMe health insurance good?
PolicyMe is a Toronto-based provider offering some of the best health and dental insurance plans in Canada. While not one of the largest health insurance companies in the country, it has competitive pricing and the highest customer reviews, including 4.8 stars on Google and an A+ from the Better Business Bureau.
Pros
Cons
What’s included in PolicyMe health and dental insurance?
For families seeking the best affordable private health and dental insurance in Canada, PolicyMe offers four plans: Guaranteed Issue Economic, Classic, Advanced, and Dental Care. No medical exams or questions required— all applicants are accepted from ages 0-100!
PolicyMe’s Guaranteed Issue Classic and Economic plans have the highest value because they offer the most coverage per dollar paid, but Advanced and Dental Care plans have more competitive pricing. For most Canadian families, self-employed workers, and small business owners, we recommend the Classic or Advanced plans.
* For applicants in Ontario ages 21-44
Key benefits of PolicyMe health and dental plans
How much does PolicyMe health and dental insurance cost?
PolicyMe’s Guaranteed Issue health and dental insurance is fairly competitive:
Rates are effective November 1st, 2025 for residents of Ontario and are subject to change.
What’s included in PolicyMe replacement health and dental insurance?
Replacement health and dental coverage is best for individuals who are transitioning jobs or shopping for a new plan. As long as you’ve made (or will make) the switch in 90 days or less, you’ll qualify for PolicyMe’s Protect health and dental insurance plans.
Like PolicyMe’s guaranteed issue plans, Protect health and dental insurance requires no medical exam or questions, and accepts candidates from ages 0-100. It’s ideal for professionals who want to make a career change without losing health benefits for themselves and their families, and you can cancel anytime without fees or penalty.
* For applicants in Ontario between ages 21 - 44
** Figures show the average difference between the maximum amount of prescription drug, dental, vision, paramedical, mental health, and emergency dental coverage able to be claimed within the first year of enrollment and the industry average for similar products
Key features of PolicyMe replacement health and dental
How much does PolicyMe replacement health and dental insurance cost?
PolicyMe’s Protect Classic health and dental insurance offers the best savings, with rates up to 43% below the industry average (especially for children):
Rates are effective November 1st, 2025 for residents of Ontario and are subject to change.
PolicyMe vs other health and dental insurance providers
Compared to other Canadian health insurance providers, PolicyMe has a much higher average customer satisfaction rating. Policyholders love the friendly and responsive team of advisors and find it straightforward to ask questions, use their coverage, and claim reimbursement.
Typically, the amount of coverage provided per dollar paid is low for cheap health and dental insurance plans and high for premium or enhanced ones. However, PolicyMe’s Guaranteed Issue Classic plan is an exception:
* For applicants in Ontario. Third-party quotes are accurate at the time of writing, but cannot be guaranteed beyond that.
The downside is that PolicyMe offers fewer extras, like travel insurance, or optional add-ons such as hospital cash, hospital accommodations, or enhanced coverage options.
FAQ: PolicyMe health insurance
Methodology
About the data
PolicyMe’s scores and rankings are based on an independent, data-driven review of the best health and dental insurance plans in Canada. Our analysis combines 850+ quotes for 65 health and dental insurance products from 10 well-known providers, drawn from official websites and supplemented by ratings from Google, Reviews.io, Trustpilot, Insureye, and the Better Business Bureau.
About customer service ratings
We average the customer review scores of each company from Google, Reviews.io, Trustpilot, Insureye, and the Better Business Bureau to get an overall score out of 5.0. For financial stability, we record the grade given by a reputable credit rating agency such as A.M. Best, Morningstar DBRS, and S&P Global.
About value scores
For each product, we calculate the maximum amount of coverage claimable within the first year of enrollment, minus any deductibles, co-insurance, and co-payments. We divide this amount by the health insurance premiums charged to 13 different age groups.
We then rank the results on a percentile scale from 0.0 - 5.0, with 0.0 representing the lowest value compared to similar products, and 5.0 the highest. The scores above show the average yearly value for all policyholders between the ages of 0 - 100.
About coverage comparisons
For fairness and accuracy, we compare the maximum amount claimable during the first year of enrollment in each product to the industry average for similar products (and for similar coverage categories, if applicable). For example, the maximum annual prescription drug coverage offered by a replacement health and dental insurance plan will always be compared to the industry average for the same type of coverage offered by all replacement plans.
The results above show the average difference between the product’s coverage and the industry average coverage for prescription drugs, dental care, and vision, paramedical, mental health, and emergency dental services combined.
About the best provider rankings
The rankings for the best health and dental insurance providers in Canada are determined by adding each provider’s customer service score to the value score of its top-rated plan and arranging them in descending order.
Disclaimer
PolicyMe’s findings use unaltered data and are free from paid placements or sponsored influence. While we strive to keep our information up-to-date, we cannot guarantee the validity of third-party data. These results are intended as a helpful reference and not as a substitute for personalized financial advice.
PolicyMe Life Insurance Review
PolicyMe life insurance review (2026 update)
PolicyMe is a digital insurance provider offering term and permanent life insurance policies. Although it started life as an insurance broker and comparison platform in 2018, PolicyMe switched to selling its own life insurance products, issued by Securian Canada.
PolicyMe is not an insurance broker or a comparison website. We sell life insurance directly to Canadian families, keeping costs low by reducing the operating expenses traditional insurers spend on captive agents and underwriting teams.
PolicyMe life insurance: Our verdict
PolicyMe is consistently rated among the most customer-friendly life insurance companies for both price and service, PolicyMe offers a life insurance product that’s both simple and comprehensive, tailored to the needs of Canadian families. Affordable rates and straightforward term coverage with special perks for parents and couples make PolicyMe a competitive option for families in need of life insurance.
How PolicyMe life insurance is different: We believe in simple, yet comprehensive life insurance. Other providers spend too much on traditional, paper-based underwriting and stack expensive riders on top of standard life insurance, which makes coverage complicated—and costly. We believe your family’s financial security should come in one affordable, hassle-free package.
In short: PolicyMe offers a few advantages you won’t get from other providers in the Canadian life insurance industry: trimmed-down operating costs, an anti-upselling approach to insurance sales, and human support on your schedule.
PolicyMe life insurance: Pros & cons
Like all insurance providers, PolicyMe has both strengths and weaknesses.
PolicyMe life insurance pros
PolicyMe life insurance cons
PolicyMe life insurance cost and value
PolicyMe’s term life insurance is one of the most competitively priced products on the Canadian market, thanks to the underwriting and distribution costs we’ve trimmed through our direct-to-consumer application process.
The table below compares PolicyMe’s competitive pricing across different age groups for non-smokers with a 20-year term insurance policy worth $500,000.
* Table displays the approximate average monthly cost of a 20-year term life insurance policy with $500,000 in coverage.
PolicyMe life insurance reviews and customer service
Our insurer rating methodology earned PolicyMe a “Great Customer Service” badge, based primarily on Google user reviews and Better Business Bureau (BBB) ratings.
We analyzed 212 PolicyMe reviews on Google for a better understanding of what makes customers love PolicyMe.
The verdict: While a few customers reported difficulty reaching an advisor or confusion about their policy details, most reviewers spoke highly of PolicyMe’s customer service, speedy application processing, and affordable pricing. Multiple users particularly noted feeling grateful for the time advisors took to make sure that they understood their coverage and got the best deal for their family.
Want a closer look at PolicyMe’s customer experience? Here are real customer reviews:
PolicyMe life insurance products at a glance
PolicyMe offers two life insurance options: term and permanent life insurance. The vast majority of our policies are term life insurance policies, with term lengths available for 10, 15, 20, 25, 30, and 100 years.
Term life insurance
Term life insurance is PolicyMe’s bread and butter. Coverage options break down as seen below:
- Terms: 10, 15, 20, 25, or 30 years
- Coverage: $100,000 to $5 million
- Renewability: Renewable annually until you turn 85
- Convertibility: Option to convert to a permanent term-to-100 (T100) policy any time up to and including your 69th birthday
- Family coverage: $10,000 of free child coverage per dependent aged 6 months to 18 years and 10% couples discount for the first year
Term to 100 (T100) permanent life insurance
Our focus at PolicyMe is on practical term life policies that meet the needs of most Canadian families. But some families need a more permanent product, so we give customers the option to convert to a term-to-100 permanent life insurance policy for lifelong coverage.
- Term: Coverage that lasts to your 100th birthday
Premiums: Fixed premiums payable until age 100
How PolicyMe compares to other providers
Take a look at the table below to compare PolicyMe with some of Canada’s leading life insurance providers.
* For each product, we calculated the average monthly premiums for a female non-smoker between 30-44. The results show the approximate cost of a 20-year term life insurance policy with $600,000 in coverage.
** Compared to the average monthly costs for $600,000 of coverage for healthy, non-smoking individuals across a term length of 10-30 years and 26 term life insurance products.
PolicyMe according to Reddit
Reddit is a great source of information about life insurance providers from actual customers and industry professionals. The catch: When you research life insurance on Reddit, you’re relying on anonymous posters’ knowledge and experience — which may or may not be relevant to your situation.
Here’s what Redditors have to say about PolicyMe in 2025:
- It’s great for people looking for simplicity: Quick and straightforward is PolicyMe’s guiding ethos. It’s not ideal for those in search of complex estate planning options or policies loaded with custom add-ons.
- It’s best for healthy applicants: Life insurance premiums are based in part on your overall health, and PolicyMe’s simplified underwriting gives the best deals to applicants in good health. If that’s not you, Redditors suggest looking into other options or working with a broker.
- It’s actually affordable: Redditors who’d purchased a policy with PolicyMe reported paying comfortably low rates for the amount of coverage they needed.
It’s ideal for families with kids: Multiple Redditors cited PolicyMe’s free $10K term life insurance for kids as a reason for buying life insurance here rather than through another insurer.
FAQ: About PolicyMe insurance
PolicyMe is owned and operated by Co-Founders and insurance consultants Andrew Ostro and Laura McKay, as well as Chief Technology Officer, Jeff McKay. PolicyMe has partnered with Securian Canada, a subsidiary of Fortune 500 company Securian Financial.
PolicyMe’s life insurance policies are underwritten by Canadian Premier Life Insurance Company, a reputable insurer with a long-standing presence in the industry. Securian Canada is the brand name used by Canadian Premier Life Insurance Company and is known for its stability, reliability, and dedication to providing comprehensive insurance solutions to Canadians.
You can read more reviews for PolicyMe life insurance by checking out our Reviews.io page. We currently have 806 customer reviews averaging out a score of 4.8/5. There are also a lot of helpful discussions about PolicyMe insurance on Reddit, mostly under the PersonalFinanceCanada subreddit.
Yes, you can apply for life insurance and critical illness insurance from PolicyMe at the same time. During the life insurance application process, you’ll be asked if you’d like to add on critical illness insurance coverage as well. If you say yes, your application will count towards both types of insurance, so you won’t need to apply all over again. We know your time is valuable, so we try to make things as efficient as possible for you.
Yes, the PolicyMe reviews on this page are real, provided by verified customers without any incentive.
PolicyMe is a BBB accredited company with an A+ rating.
PolicyMe doesn’t have its own A.M. Best rating. Canadian Premier Life Insurance Company, a subsidiary of Securian Financial doing business as Securian Canada, has an A.M. Best financial strength rating of A (Excellent). Securian Financial, Canadian Premier’s parent company, has an A.M. Best rating of A+ (Superior).
Have a question we didn’t answer?
Call +1 (866) 999-7457 from 9AM-5PM EST Monday to Friday or email us. Our insurance expert team is happy to help!








