PolicyMe Life Insurance Review
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- PolicyMe is a digital insurance provider offering simple, comprehensive term life insurance to Canadian families and individuals.
- PolicyMe’s rates are consistently some of the most affordable term life insurance premiums in Canada.
- PolicyMe has over $10B in coverage in Canada with policies backed by Assuris.
- Policies backed by Securian Canada, which holds an A+ A.M. Best rating
- Maintains an A+ rating from the BBB
PolicyMe life insurance review (2025 update)
PolicyMe is a digital insurance provider offering term and permanent life insurance policies. Although it started life as an insurance broker and comparison platform in 2018, PolicyMe switched to selling its own life insurance products, issued by Securian Canada.
PolicyMe is not an insurance broker or a comparison website. We sell life insurance directly to Canadian families, keeping costs low by reducing the operating expenses traditional insurers spend on captive agents and underwriting teams.
PolicyMe, Canada’s top rated term life insurance
PolicyMe life insurance: Our verdict ★★★★★ (5/5)
To find the best life insurance companies in Canada, we evaluated over 20 of the largest and most well-known insurers in the country using three categories:
- Affordability: To determine which insurers charge the lowest premiums, we gathered over 2,000 life insurance quotes. Our price data spans smokers, non-smokers, and birth sex, across six age groups from 18-70 and five products (including term and permanent life insurance).
- Customer service: To find out which life insurance companies offer the best customer experience, we averaged review scores from the Better Business Bureau, Trustpilot, Insureye, and Google. We also counted the number of contact methods each insurer offers to its customers.
- Industry reputation: To ensure our recommendations were financially sound, we reviewed each life insurance company’s financial stability ratings from leading credit agencies A.M. Best, Morningstar DBRS and S&P Global. We incorporated Glassdoor reviews to reflect each insurer’s ability to manage and support its employees.
All three categories received a final, averaged score out of 5. After adding the results together, we had a definitive list of the best life insurance providers in Canada.
PolicyMe does not receive compensation for any life insurance reviews.
PolicyMe is consistently rated among the most customer-friendly life insurance companies for both price and service, PolicyMe offers a life insurance product that’s both simple and comprehensive, tailored to the needs of Canadian families. Affordable rates and straightforward term coverage with special perks for parents and couples make PolicyMe a competitive option for families in need of life insurance.
How PolicyMe life insurance is different: We believe in simple, yet comprehensive life insurance. Other providers stack expensive riders on top of standard life insurance, which makes coverage complicated—and costly. We believe your family’s financial security should come in one, affordable package.
There are a few policy add-ons that we believe are so valuable for Canadian families, we’ve built them into every policy we sell rather than leaving them as optional perks. Each PolicyMe life insurance policy comes with $10,000 of child coverage and a 10% premium discount in your first year for couples who apply together. We won’t charge any extra to add these benefits to your policy.
In short: PolicyMe offers a few advantages you won’t get from other providers: trimmed-down operating costs, an anti-upselling approach to insurance sales, and hands-on human support.
Apply in minutes with PolicyMe, top-rated term life insurance in Canada
PolicyMe life insurance: Key features
PolicyMe’s approach to life insurance puts families first by reducing unnecessary underwriting and distribution costs. Backed by the financial strength of an established Canadian insurance provider, PolicyMe keeps the life insurance application process simple with supportive tools, and a team of licensed insurance advisors to answer all your questions.
- Trustworthy: PolicyMe term life insurance is consistently amongst the top-rated life insurance products in Canada.
- Customer service: Customers can reach a team of licensed advisors from 9AM-5PM EST or by email.
- Flexible term life options: Our term life policies range from 10 to 100 years, with the option to renew or convert to a permanent policy.
- Fully online application process: No need to schedule an appointment or meet with an advisor; PolicyMe’s application process is fully digital and takes under 20 minutes for most.
- Instant approval for most customers: Most non-smoking Canadians in good health are approved instantly.
- Optimized underwriting: PolicyMe uses digital solutions to speed up the underwriting process. Most applicants get tailored insurance premiums without a medical exam.
- Free insurance calculator: PolicyMe’s free online life insurance calculator provides custom recommendations for coverage levels and term lengths, including more robust budget-friendly options.
PolicyMe life insurance: Pros and cons
Like all insurance providers, PolicyMe has both strengths and weaknesses.
- Financial strength: PolicyMe’s insurance policies are backed by Securian Canada, which boasts an A.M. Best financial strength score of A+.
- Comprehensive life insurance: PolicyMe focuses on complete term life insurance with no riders to help Canadian families protect their finances in the most cost-effective way.
- Free family benefits: Couples who apply for life insurance together get a 10% discount on premiums in the first year, along with $10K of free child life insurance.
- No medical exam for most applicants: While PolicyMe offers medical exams to give applicants with chronic health concerns the most accurate price, most customers in good health can get affordable coverage with no exam.
- Customer support: PolicyMe is known for its friendly and responsive insurance advisors, who can demystify life insurance without upselling.
- Money-back guarantee: If you need to cancel your policy in the first 30 days, PolicyMe’s money-back guarantee will return any paid premiums.
- Flexible payment options: Use a credit card or Google Pay to make your premium payments.
- Multiple insurance products: In addition to life insurance, PolicyMe offers other types of insurance that self-employed or retired Canadians may not have access to, including critical illness insurance and private health insurance.
PolicyMe life insurance pros
- Not the best choice for individuals with health concerns: If you have chronic health issues, there are likely more affordable coverage options.
PolicyMe life insurance cons
PolicyMe life insurance cost and value
PolicyMe’s term life insurance is one of the most competitively priced products on the Canadian market, thanks to the underwriting and distribution costs we’ve trimmed through our direct-to-consumer application process.
The tables below compare monthly premiums from PolicyMe and Manulife, Canada’s largest life insurance company, for the same basic policy: a 20-year term life insurance policy with $500,000 in coverage.
|
Age
|
20-year term (Women)
|
|
|---|---|---|
|
|
PolicyMe
|
Manulife
|
|
Age 25
|
$19.15
|
$19.93
|
|
Age 30
|
$19.15
|
$20.83
|
|
Age 35
|
$21.23
|
$23.48
|
|
Age 40
|
$30.81
|
$33.29
|
|
Age 45
|
$47.46
|
$51.22
|
|
Age
|
20-year term (Men)
|
|
|---|---|---|
|
|
PolicyMe
|
Manulife
|
|
Age 25
|
$27.48
|
$28.64
|
|
Age 30
|
$27.48
|
$28.81
|
|
Age 35
|
$28.97
|
$30.25
|
|
Age 40
|
$41.63
|
$43.89
|
|
Age 45
|
$66.19
|
$70.15
|
* Rates shown are monthly premiums for a non-smoking applicant.
While the difference in monthly premiums might seem slight, even a dollar or two can add up over a 20-year term. By opting for PolicyMe’s pricing over Manulife’s, each applicant profile shown above could save between $187.20 and $950.40 over the life of the policy.
That’s PolicyMe’s approach to life insurance: We focus on the details that may seem insignificant so that you never have to pay more than you need to for robust, reliable life insurance coverage.
Save big on term life insurance with PolicyMe
PolicyMe life insurance reviews and customer service
Our PolicyMe customer service score: ★★★★★ (4.9/5.0)
Our insurer rating methodology returned a customer service score of 4.9 for PolicyMe, based primarily on Google user reviews and Better Business Bureau (BBB) ratings.
We analyzed 212 PolicyMe reviews on Google for a better understanding of what makes customers love PolicyMe.
The verdict: While a few customers reported difficulty reaching an advisor or confusion about their policy details, most reviewers spoke highly of PolicyMe’s customer service, speedy application processing, and affordable pricing. Multiple users particularly noted feeling grateful for the time advisors took to make sure that they understood their coverage and got the best deal for their family.
Want a closer look at PolicyMe’s customer experience? Here are real customer reviews:
PolicyMe life insurance products at a glance
PolicyMe offers two life insurance products. The vast majority of our policies are term life insurance policies, with term lengths available for 10, 15, 20, 25, 30, and 100 years.
Term life insurance
Term life insurance is PolicyMe’s bread and butter. Coverage options break down as seen below:
- Terms: 10, 15, 20, 25, or 30 years
- Coverage: $100,000 to $5 million
- Renewability: Renewable annually until you turn 85
- Convertibility: Option to convert to a permanent term-to-100 (T100) policy any time up to and including your 69th birthday
- Family coverage: $10,000 of free child coverage per dependent aged 6 months to 18 years and 10% couples discount for the first year
Term to 100 (T100) permanent life insurance
Our focus at PolicyMe is on practical term life policies that meet the needs of most Canadian families. But some families need a more permanent product, so we give customers the option to convert to a term-to-100 permanent life insurance policy for lifelong coverage.
- Term: Coverage that lasts to your 100th birthday
- Premiums: Fixed premiums payable until age 100
We don’t sell most popular permanent life insurance products, like whole or universal life insurance, because we simply don’t think they’re a good investment for most Canadians. While these products have their place in financial planning, primarily for high-net-worth individuals with complex investment needs, we’re focused on a different set of needs: financial protection for Canadian families raising kids, buying homes, and building careers.
The best tool to protect those goals is term life insurance, so that’s where we put our energy.
How PolicyMe compares to other insurers
Take a look at the table below to compare PolicyMe with some of Canada’s leading life insurance providers.
|
Feature
|
PolicyMe
|
Manulife
|
Canada Life
|
Sun Life
|
|---|---|---|---|---|
|
Financial strength
|
A+
|
A+
|
A+
|
A+
|
|
Coverage amounts
|
$100K to $5M
|
$250K to $25M
|
$50K to $5M (online only) $50K to $25M (through advisors) |
$50K to $25M
|
|
Benefits for families
|
* $10K free child coverage * 10% couples discount |
* Child coverage offered (additional cost) * Manulife Vitality program rewards healthy living |
* Child coverage offered (additional cost)
|
* Option to increase coverage based on life events (Evolve plan only)
|
|
Online experience
|
Fully digital, fast
|
Moderate
|
Limited
|
Moderate
|
|
Best for
|
Families with young kids, early-career Canadians
|
Those in search of integrated banking
|
Those who prefer an old-school advisor
|
High net worth individuals
|
PolicyMe according to Reddit
Reddit is a great source of information about life insurance providers from actual customers and industry professionals. The catch: When you research life insurance on Reddit, you’re relying on anonymous posters’ knowledge and experience — which may or may not be relevant to your situation.
Here’s what Redditors have to say about PolicyMe in 2025:
- It’s great for people looking for simplicity: Quick and straightforward is PolicyMe’s guiding ethos. It’s not ideal for those in search of complex estate planning options or policies loaded with custom add-ons.
- It’s best for healthy applicants: Life insurance premiums are based in part on your overall health, and PolicyMe’s simplified underwriting gives the best deals to applicants in good health. If that’s not you, Redditors suggest looking into other options or working with a broker.
- It’s actually affordable: Redditors who’d purchased a policy with PolicyMe reported paying comfortably low rates for the amount of coverage they needed.
- It’s ideal for families with kids: Multiple Redditors cited PolicyMe’s free $10K term life insurance for kids as a reason for buying life insurance here rather than through another insurer.
“PolicyMe is the easiest and cheapest if you’re healthy and just want something simple. Manulife and Sun Life are great but usually cost more. Canada Life is another good option.
Just compare quotes because prices change based on age and health. Don’t overcomplicate it term life is just about getting the best price from a reliable company.” –Reddit user, March 2025
“I'm in a similar boat - married and just had a baby. I got term life insurance because I was told whole life insurance only makes sense for the top 1% of earners, and that's unfortunately not me.
I'm a 30 year old, female, and I pay less than $25/month for $500,000 in coverage. I got life insurance from PolicyMe, not sure if that helps. If I were you, I'd maybe shop around to see who has the best pricing. When I was looking there were 2-3 with similar prices, and I only ended up going with Policyme because they had free child coverage.” –Reddit user, Aug 2025
See how affordable term life insurance can be with PolicyMe
The bottom line: Who should consider PolicyMe?
You should consider buying life insurance from PolicyMe if:
- You have kids: PolicyMe’s affordable rates and built-in child coverage at no added cost make it an ideal option for parents in search of secure financial protection for their children.
- You want straightforward coverage: PolicyMe doesn’t have cash value policies, riders, or a complicated application process. We focus on no-frills term life insurance that offers a simple, direct death benefit for your loved ones.
- You’re self-employed or retired: In addition to affordable life insurance, PolicyMe offers health and dental insurance and critical illness insurance—two key benefits often included in group employer benefits.
- You want quick coverage with no appointments: PolicyMe’s life insurance application is fully digital. You don’t need to schedule an appointment or speak with a human advisor (although you can if you choose to!), and most customers only need to fill out a questionnaire with no need for a medical exam.
- You’re young and healthy: Non-smoking Canadians under age 35 in good health have the greatest potential to save on life insurance by locking in a low rate early with PolicyMe.
FAQs: PolicyMe life insurance
PolicyMe is a fully digital direct-to-consumer insurance provider, offering three types of insurance to Canadians: term life insurance, critical illness insurance, and health and dental insurance. All of PolicyMe’s insurance policies are backed by Securian Canada, a subsidiary of Securian Financial, but PolicyMe designs and distributes its own policies.
PolicyMe was founded by Laura McKay, Andrew Ostro, and Jeff McKay. PolicyMe partners with Securian Canada, a subsidiary of Fortune 500 company Securian Financial.
PolicyMe’s term life insurance is consistently among the most affordably-priced term life insurance products in Canada. If you’re looking for a simple life insurance policy offering a generous payout to your beneficiaries without any unnecessary exams or paperwork, PolicyMe’s term life insurance may be a good fit.
Yes, PolicyMe is Canadian.
PolicyMe pays out claims in as little as two weeks. The exact time it takes to pay out depends on the circumstances of your claim and how quickly each step of the process happens. Beneficiaries of a PolicyMe life insurance policy can submit a claim online with basic information about the policy in question. PolicyMe will then transfer the claim to Securian Canada, where an adjudicator will be assigned to process it, typically in a time frame of about two weeks.
PolicyMe sells term life, critical illness, and health and dental insurance. As an insurance administrator—not a broker or a comparison marketplace—PolicyMe designs and sells life insurance along with select other insurance products.
PolicyMe offers three types of insurance: term life insurance, critical illness insurance, and health and dental insurance.
No, PolicyMe isn’t an insurance broker. When the company was first founded, it briefly operated as an insurance broker, but switched to providing its own life insurance policies in 2021. Today, PolicyMe sells fully underwritten life insurance products backed by Securian Canada, along with multiple other insurance products including critical illness and health and dental insurance.
